This OpsMBA resource is a “Performance Review” system and template. We call it a “Results and Development Review” because it’s less focused on MEASURING the PERSON and more focused on MEASURING the RESULTS and DEVELOPING the PERSON.
Build your company’s People Management System to ensure that the parts of management that should be consistent across the organization are applied uniformly and to guide your managers when building their own management systems.
The product you sell will be a reflection of the organization you design.
There are few better ways to show you care about and value your employees, and to retain your best people, than the unrequested, unexpected, unscheduled, off-cycle raise.
What if you had a user manual for your manager, the members of your team, or the people who work for you? You could, without years of working together first, learn how they like to communicate, how they like to manage or be managed, how they like to give and receive feedback, what their pet … Continue reading Everyone Needs A User Manual
Hiring well is hard. Really hard. If you’ve hired people, you’ve probably made hiring mistakes. No matter how many interviews or what your process is, nothing can ensure you’ll do it right, especially if you want to hire without it taking many months. Before getting into how to make better hiring decisions, let’s start with … Continue reading Ten Tips on How to Hire Better (With Templates)
At each of my last few startups, I instituted a program where employees teach each other stuff. It’s called Always Be Learning or #ABL (because everything needs a mysterious hashtag). At Kickstarter, it started informally with a few people on the operations team teaching each other topics ranging from SQL to egg cookery, and grew … Continue reading Four Reasons Why Your Company Needs An “Always Be Learning” Program
In the last several years at Kickstarter and advising startups, I’ve spent a lot of time trying to build models for awarding stock options in the fairest ways possible, talking to startups about the models they use, and thinking about the different ways to value companies and options. This post explains one simple way to … Continue reading How To Value Your Startup Stock Options— Discount Value
When negotiating compensation, the common goal most likely to lead to a successful, long-term employment relationship is fairness, not maximization by the employee or minimization by the employer. The compensation negotiation can set the tone for the relationship and is an early impression of company culture. Both sides want the relationship to be successful. Both … Continue reading The common goal in compensation negotiations should be fairness